[Operator Stories] What does a Chief of Staff at a scale-up actually do - Amanda Jacobson (Oyster) on relationship building and B2B financial infrastructure

On this episode Patrick sits down with Amanda Jacobson, Chief of Staff at Oyster Financial, a business account provider and all in one financial solution for startups in Mexico.
We chat about her journey in the Latin American ecosystem, beginning with her role at Village Capital to finally making the jump from VC to full time at a scale-up.

Amanda makes a compelling case for the importance of long-term, non-transactional relationships to build you business success and raise capital with leading investors.
She also elaborates on the key functions of the Chief of Staff role and when it is the right time for a startup to hire one.

On this episode you will learn about: 

• Listen to customers and build relationships - how to use strengths on both sides of the table to create mutual value 
• Her journey at Oyster and how Amanda defines her role as a Chief of Staff at Oyster
• Why financial infrastructure for startups is important and why we are still at the beginning of the startup revolution in Latam
• When should you join a startup and the beauty of the different stage of scaling from 0 to 100 and beyond

We rarely talk about the people behind the founders, the so called c-suite which is especially important at the scale-up stage - Amanda is a prime example for this. 

If you like to check out Oyster for your business click here.
You can follow Amanda on LinkedIn here

If you are interested in more shows and content on emerging markets investing and company building follow me on twitter @pat_travels or via LinkedIn.