Enthusiast

[Operator Stories] From El Salvador to Malaysia - Gerardo Salandra (Co-Founder, Respond.io) on scaling, people management, decentralized teams and opportunities in emerging markets

November 07, 2020 Patrick Alex Season 1 Episode 1
Enthusiast
[Operator Stories] From El Salvador to Malaysia - Gerardo Salandra (Co-Founder, Respond.io) on scaling, people management, decentralized teams and opportunities in emerging markets
The Enthusiast: Founders & VCs beyond the Valley
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This episode takes us into the story of Co-Founder and CEO, Gerardo Salandra of Respond.io, a business platform that revolutionizes customer interaction across messenger platforms.
We dive into his journey of becoming an entrepreneur, the challenges he has faced on the way, building the team and his take on why tech solutions for emerging markets are future-proof and actually ahead of developed markets.

On this episode you will learn: 

  1. Motivations for starting a company and how experience working at a scale-up can help 
  2. Implications of a decentralized team and balancing operating cost with finding the right tech talent 
  3. Gerardo's perspectivo on people management and self-learning - get insights on how to find out at what you are good at and even more importantly at what you thought you were good at but actually aren't 
  4. Insights on finding the right legal structure to set-up your global company
  5. Why tech opportunities across emerging markets are huge and actually more future-proof than building your business out of a more mature market

You can find out more about respond.io on their website and follow Gerardo on LinkedIn here.
Also you can watch his TEDx Talk on 'The Future of AI', here
If you are interested in more shows and content on emerging markets investing and company building follow me on twitter @pat_travels or via LinkedIn.

If you enjoy the show, it would be fantastic if you could give us a rating on Apple Podcasts. 

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Introduction - Jerry's Journey of becoming an entrepreneur
On decentralized teams and scaling operations across different markets
On holding structures and optimizing your operations
People Management as the main challenge
Scaling the company - changing roles and finding your support group
Growing across emerging markets - opportunities between SEA and LATAM
Main advice for aspiring entrepreneurs
What is next for Respond.io